Today, we recognize and celebrate the accomplishments of our customers in the APJC region by highlighting five who have been selected to receive a 2022 APJC Cisco CX Customer Hero Award. Figure 2: Partners can grow profitability with the CX lifecycle. Craig's delivery and knowledge was outstanding. Additionally, check out the latest blog from Alvio Barrios (SVP, Cisco CX) and SuccessHub for more information about Cisco CX for partners. With CX Cloud, DENSO now has comprehensive visibility into their network devices and reduced risk with automated software upgrade recommendations. In this session, you will hear how advancements in technology have transformed customer relationships. CX Portfolio Management & Go-To-Market team under CX Lifecycle Solutions is at the forefront of redefining how Cisco's security services portfolio delivers recurring value to our customers & partners. Cisco experts provide important technology overviews that answer your questions about terminology, technology . As another example, in the absence of usage data, its often difficult for customers to know their level of consumption for purchased products, which can make renewal discussions troublesome. We empower this by helping you develop critical CX insights through customer data and analytics. A critical step in passing the Specialization Audit is demonstrated customer success . Learn about Generali. Cisco Ask the Experts (ATXs) and Accelerators are sessions with Cisco experts who share knowledge that can help you implement new technology faster and more easily. Join me in our Cisco Live Driving Successful Customer Outcomes with Partner Lifecycle Services session and learn more about PLS and how to get started with PLS-Support. Secure and scalable, learn how Cisco Meraki enterprise networks simply work. Sarjapur Marathalli Outer Ring Rd. Cisco Blogs / Partner / How Partners Make Money with Cisco Customer Experience (CX), Co-authored by Amitabh Dixit, Cisco CX Value Exchange with video intro by Julia Chen, VP Cisco Global Partner Transformation. View the DENSO CORPORATION customer storyand hear Mikito Kidokoro, Director, IT Digital Management Division accept the award: The Security Trailblazer Award celebrates a customer that has strengthened its security posture to proactively protect and defend its IT infrastructure, leveraging Cisco CX. Cisco customer experience management helps you onboard solutions, facilitate user adoption and identify where to automate so things keep running smoothly. Support Growth Cisco's customer experience management team proactively anticipates opportunities for business improvement and optimiSation. Click for details. Dec 7, 2022 Jono Luk. Video. In fact, this is the path Cisco took. The project entailed strengthening cyber security detection and response, including threat hunting capabilities, to better respond to new and advanced threats. As an example, a partner can bundle in accelerators, such as one-on-one workshops, which provide deeper education on how to deploy a purchased technology. I understand I can unsubscribe at any time. Customer experience is a competitive differentiator. Cisco customer experience manager: What makes good tech CX. Through collaboration with Cisco services, they have built a world class SOC. Expectations for more powerful, flexible experiences influence every aspect of customer behavior and . Cisco sales and support teams engage . Cisco Blogs / Partner / Cisco Global Customer Experience (CX) Partner Success ALL IN at Cisco Live! Cisco users buy its hardware and apps through partners, mostly. Together, we deliver exceptional customer experiences with your innovation and expertise wrapped around Ciscos core technology. This makes a focus on customer experience critical to your success. Our fantastic Cisco LiveCX lineup also includes our SVP/GM of Global CX, Thimaya Subaiyas keynote, Your Experience Reimagined.. Video. The Cisco Customer Experience (CX) team has an answer, helping Cisco partners transform from a traditional product resell business model to a value-added lifecycle growth model and helping them to help their customers extract the most value from their investments. Partners need to enable customers with a customer success strategy that helps ensure they will derive maximum value and ROI from their purchases but this can be challenging. and secure his network infrastructure and enhance customer experience. Untangle the attributes that impact customer experience and financial metrics to get superior results. Proven experience in security services, sales, or consulting - with a strong track record of progressive . How much additional revenue? Customer story . Gartner recognizes Cisco for Webex Contact Center in 2022 Gartner Magic Quadrant for Contact Center as a Service (CCaaS). Cisco Global Customer Experience (CX) Partner Success ALL IN at Cisco Live. Cisco Customer Experience optimizes you for today's challenges, brings the agility for tomorrow's changes, and innovates for a future redefined. Additionally, this simplified portfolio makes it easier for partners to bundle in their own value-added implementation, deployment and ongoing management services. Get up to 20 free servers. Participate in demonstrations showcasing Cisco technologies that revolutionize business. Phone: +1 (408) 526-4000, One Penn Plaza 9th Floor It also presents tremendous opportunity to deliver value-added services after the initial purchase, helping customers achieve their business outcomes. Missed Partner Summit? Phone: +44 (0)20 8824 1000, SEZ Unit, Cessna Business Park To be clear, many Cisco partners have built very successful businesses selling their professional services along with reselling Cisco offerings. That said, although this approach has yielded considerable success in the past, going forward it is not well differentiated, because many partners can essentially replicate this formula. The new UCS JumpStart AMD Partner Offer: 1 free server for every 3 purchased. there is nothing more important than ensuring your users, employees and customers have exceptional network experience whether they know it or not. . This makes a focus on customer experience critical to your success. Phone: +1 (416) 306-7000. SUBMIT. Customer Experience (CX) - GTM Security Enablement Manager job in San Jose, CA. 25-81 Maple Tree Business City II With this specialization, you can: Sell more of your services. Figure 3: Increased partner revenue through lifecycle selling. Figure 3. Newgen, the leading provider of a unified digital transformation platform, is a multinational company with employees in over 40 countries. We present the Innovation award to a customer that is realizing amazing business outcomes through Cisco Success Tracks and CX Cloud. You can sign up here to register your interest in PLS. We invite you to come experience the best of Cisco-virtually and on site. Now they can quickly eliminate malware with a few clicks. It also presents tremendous opportunity to deliver value-added services after the initial purchase, helping customers achieve their business outcomes. Job posted 5 hours ago - Cisco Systems, Inc. is hiring now for a Full-Time Customer Experience (CX) - GTM Security Enablement Manager in Durham, NC. They can now restore services more quickly and have accelerated rollouts through automation. Through collaboration with Cisco CX, they achieved their goal to be on the cutting edge of campus infrastructure with Cisco DNA Center. Likewise, partner CX capabilities need to meet customer expectations around regular reviews of product utilization and outcomes delivered, help with renewals and future planning, and provide timely updates on new features and offers. Spam, promotional and derogatory comments will be removed and HTML formatting will not appear. Please go here to populate your Cisco Live itinerary with CX sessions. These customers were selected from over 40 nominations from throughout APJC and we are honored to showcase them here. We value the opportunity to help our customers embrace their possible. Therefore, Cisco may require new hires to be fully vaccinated against COVID-19 if the role requires business-related travel, meeting with customers/partners . Whether you need to optimize your operations or are planning a bold transformation, we bring expertise and insights to help you get results. And we are excited to share the latest on CX Partner Success and how we enable you to deliver desired outcomes and be the best strategic advisor to your customers. Fuelled by actionable telemetry, it focuses on our customers' most strategic use-cases; and includes expert guidance, contextual learning, and best-practices, powered by AI and ML. At least 2 years of experience in a CSM role; Excellent customer facing skills and experience. The result is a diluted value proposition, reduced margins, and quite frankly a future struggle for survival. Ultimately, this leads to increased partner revenues. Support Growth Transformation begins with a plan, but it lasts with sustained strategy and support. Customer identifies solutions needed to achieve business goals. "The time saved and the visibility from CX Cloud has changed how we manage, respond, and secure the network. Interested in learning more about how Cisco CX can help partners make money? We are honored to work with changemakers, innovators, and trailblazers who have partnered with our teams to achieve industry-leading and transformational outcomes for their businesses. Cisco's customer experience management team proactively anticipates opportunities for . This role resides within the Cisco Customer Experience (CX) organization, one of Cisco's fastest . Over the next few months, we will be working with our winners to tell their stories in a variety of different ways to showcase their accomplishments. The Webex Customer Experience platform of solutions provides enterprise-grade capabilities for building fully connected and satisfying interactions for customers. Essentially, Cisco CX is here to help partners not only survive by further differentiating their offers from traditional box reselling, but also thrive through increases in revenue over the lifetime of each deal. At last years Partner Summit, we introduced Partner Lifecycle Services (PLS), a portfolio of lifecycle and support service offers, platforms, and capabilities that enables YOU, our partners, to have choice, differentiation, and relevancy as you drive customer outcomes and enhance the customer experience! Cisco customer experience management helps you onboard solutions, facilitate user adoption and identify where to automate so things keep running smoothly. These awards are presented to CX customers to celebrate their stories of innovation and inspire others with their incredible successes. They improved their upgrade success rate to 99.5% and software conformance to 91%. Allied Bank, the first bank established in Pakistan, with over 1,700 branches and ATMs, is no exception. Last month, we launched Partner Lifecycle Services Support, our newest CX offering under the PLS portfolio, enabling you to brand and deliver premium-level support. Skip to main content; Skip to search; . Changning District Phone: +91 80 4426 0000, Level 7, Tower C, Beijing Yin Tai Center Our world-class Customer Experience Academy Program helps apprentices, interns, co-ops and new graduates earn industry certifications and gain exposure to experts with this instructor-led and self-paced training. Phone: +1 (212) 714-4000, WaterPark Place 88 Queens Quay Suite 2900 We are developing a new suite of solution capabilities comprised of four primary focus areas: We are evolving our portfolio with new Expert Resources; designed a more tailored approach to hardware and software with Trusted Support; added Insights and Analytics features; and added Contextual Learning to create an optimal experience in every step of your customers lifecycle journey. Apply online instantly. The team develops and executes multi-dimensional Security strategies. Optimize for todays' challenges: This means we become data-driven, utilize actionable insights along with using expert guidance to adopt and gain the most from your current technologies and systems. We cannot wait to share more on how CX Partner Success is All IN for you, our valued partners, at this years Cisco Live! No. The PLS portfolio creates more opportunities for you to deliver services across the customer lifecycle under YOUR brand, choosing the resell or delivery model that works best for your business. Stay tuned for product and service releases, news, and updates through this one-stop-shop platform dedicated to you and our distributors. These stories will be featured on Ciscos digital channels and platforms. In the last few years, Cisco has increasingly focused on growing its recurring software business, which has resulted in better visibility into future earnings and higher profitability. View this and more full-time & part-time jobs in San Jose, CA on Snagajob. Phone: +86 21 2201 4000, 80 Pasir Panjang Road At Cisco CX, our customers are our heroes. Engaging our customers through physical and remote virtual briefing experiences. Without doubt one of the best technical demonstrations I have ever attended. Shanghai, 201103 Cisco Partners Facebook | @CiscoPartners Twitter | Cisco Partners LinkedIn. We'd love to hear from you! Expectations for more powerful, flexible experiences influence every aspect of customer behavior and introduce enormous opportunities for new growth. Register here. As we evolve our business from point products and services to a lifecycle approach that drives outcomes, we want our partners alongside to help customers succeed. This makes a focus on customer experience critical to your success. This enhancement demonstrates . Watch the sessions to deepen your expertise and learn how Cisco helps you own the customer experience. DENSO is a global manufacturer of automotive components, offering advanced automotive technologies, systems and products. This data becomes a critical tool to help partners engage with customers, ultimately with the goal to increase usage and satisfaction with purchases, which can lead to increased renewals. . To be clear, many Cisco partners have built very successful businesses selling . A high-level migration task list is displayed (Figure 3) with a prompt at the end to do a self-guided migration. Customers are increasingly moving to software as a service (SaaS) and recurring offers, requiring them to work with trusted providers. I would like to receive email communications about products and offerings from Cisco and its Affiliates. This specialization opens new opportunities for you to interact with customers, create value, and impact customer business outcomes. Ultimately, Ciscos simplified portfolio, along with insights and analytics, provide the foundation for partners to align their services around the Cisco CX Lifecycle framework racetrack, as shown in Figure 1. Watch video (02:47) Cisco services that put you in control Consulting services. We are looking for a Customer Success Manager (CSM) to take ownership of the Customer Success program and drive greater customer value by bringing Cisco Meraki's best ideas, innovations, and capabilities to our highest value customers. Cisco's Customer Experience Specialization enables Cisco Partners to be recognized as trusted providers in an increasingly SaaS and recurring revenue marketplace. Hear more details from Abhay Tiwari, General Manager, IT: This top award recognizes a customer that has undergone an amazing digital transformation through collaboration with Cisco CX. New York, NY 10119 With their vision to provide integrated solutions in order to be the first-choice bank to customers, Allied Bank . Virtual Event. The specialization also entitles partners to significant incentives and rebates from Cisco. Learn how Cisco CX Cloud helped Allied Bank, the first bank established in Pakistan, in its digital transformation initiative to provide integrated solutions for its customers. San Jose, CA 95134 Cisco has expanded our Webex Calling capabilities with a point of presence (PoP) in Cisco's South Korea data center, enhancing quality, security, and reliability for customers in this region. Hear from Ramana SV Executive Vice President and Head Global IT at HCL Technologies Limited. With 85 percent of organizations adopting a cloud-first principle by 2025 1 and 89 percent of CIOs agreeing that . Customer researches and evaluates Cisco (and other) solutions. A collaborative and interactive personalized experience built around your needs and goals. Explore Experiences. How Partners Make Money with Cisco Customer Experience (CX). Phone: +61 2 8446 6000, Midtown Tower 9-7-1, Akasaka, Minato-ku, To get started, view our step by step journey map to help plan, build, scale and monetize a successful Customer Success practice. It's CX Week at Cisco. . Cisco Networking Chatbot Use Case: Migration from Cisco Prime to Cisco DNA Center Apply today at CareerBuilder! Our comprehensive lifecycle partner model helps you monetize, operate, and organize for customer success and be the best strategic advisor to your customers. Cisco Customer Experience. Cisco Meraki is the leader in cloud controlled Wi-Fi, routing and security. 500 Hongbaoshi Rd. Terms & Conditions . We're here to help you get more value from technology. They have improved the time for OS upgrades from 6 months to just 5 days. Devise a strategy to implement solutions, services . Partners can utilize this framework to align capabilities in their organization to deliver enhanced customer experiences in areas such as customer and user onboarding, implementation, adoption, expansion, training, customer success help desks, and traditional technical support. Cisco Customer Experience . This data also gives partners a lens into opportunities on how best to position their services en route to upselling additional services. Apply for a Cisco Systems, Inc. Newgen worked with Cisco CX to de-risk the full lifecycle of the advanced cyber threat problemgaining deep visibility, context, and control to rapidly detect, contain, and remediate advanced threats if, or when, they evade front-line defenses. Phone: +81 3 6436 6500. Services from Cisco Customer Experience can help you get the most from your technology investments with guidance and data-driven insights. All existing Lifecycle Advisor partners will be migrated into a predetermined level of the new Customer Experience Specialization and will remain in the specialization through September 30, 2020. Visit our Cisco CX for Partners session under Paths to Profitability + Transformation and learn more about our portfolio, its benefits, and how they work for you. Posting id: 803150698. . For business and security leaders struggling to . M5J 0B8 Toronto, Canada. Tokyo, Japan 107-6227 Singapore, 80 Pacific Highway We will work with you and your account team to tailor your specific business and IT needs. Technical Expert: Technical knowledge with ability to understand customer use cases for Cisco's technology solutions and how Cisco solutions can be optimally applied in a customer's environment to accelerate value creation for the customer. Customer Experience Ask the Experts and Accelerator Sessions. We are thrilled to share that Ciscos Partner Launch Experience is now live for you. These awards are presented to CX customers to celebrate their stories of innovation and inspire others with their incredible successes. Keep your business moving with Cisco. Ultimately through the Cisco CX Success Portfolio and adopting the lifecycle selling framework, Cisco has discovered that over a five-year period partners on average can see a 2X increase in revenue, as shown in Figure 3. Therefore, Cisco may require new hires to be fully vaccinated against COVID-19 if the role requires business-related travel, meeting with customers/partners (including visiting third-party sites on behalf of Cisco), attending trade events, and Cisco office entry, unless otherwise prohibited by applicable law, and in countries where COVID-19 . Phone: +86 10 8515 5000, One BKC, C-66, G Block, . Cisco derives 90% of its revenues through partner resellers, yet it must build a connection with its customers. Chaoyang District, People's Republic of China Maharashtra, India You especially wont want to miss: Driving Successful Customer Outcomes with Partner Lifecycle Services PSOCX-1105,Tuesday, June 14, 2022, 4:00 PM 4:30 PM PDT. Cisco Blogs / Customer Experience / Celebrating our 2022 APJC Cisco Customer Experience Heroes. This award recognizes a customer that is making great strides towards the goal of an inclusive future for all, with the assistance of Cisco CX. WaterPark Place 88 Queens Quay Suite 2900. With the advent of SaaS and cloud business models, customers expect a shorter time between when they buy something and when they attain value from their purchase. Make zero trust progress while optimising the digital experience. James Maguire - May 10, 2022 0 I spoke with Thimaya Subaiya, SVP and GM of Global Customer Experience at Cisco, about the factors that create . In the future, the new CX portfolio will have a simplified, agile, and innovative services portfolio with flexible options to meet your customers business requirements. Driving Successful Customer Outcomes with Partner Lifecycle Services - PSOCX-1105, Tuesday, June 14, 2022, 4:00 PM - 4:30 PM PDT. Cisco CX Cloud is the digital experience for Success Tracks. In addition, the Cisco portfolio now provides usage and telemetry data, offering partners insights into how much their customers are utilizing the products theyve purchased. No, 2 Jian Guo Men Wai Avenue Mumbai - 400051 The result was a complicated portfolio of product and service offerings not aligned to the customer lifecycle. Now, students and faculty are tightly connected from wherever they are located a connection that enriches learning, teaching, and research. As an example, newly purchased business-critical technologies can be complex to implement and deploy. Even more remarkable, the whole session was performed online without the need to travel., 300 East Tasman Drive Develop new skillsets to drive recurring revenue and build a sustainable lifecycle practice. They needed to ensure security of their complex infrastructure, including employees working from home. Phone: +1 (416) 306-7000, London, 9 New Square, Bedfont Lakes Engage with Cisco experts and open discussions--we will help you meet your objectives. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Celebrating our 2022 APJC Cisco Customer Experience Heroes. Feltham TW14 8 HA The breadth and depth of partner lifecycle services, offered in concert with their industry and domain expertise, can create strong differentiators and help fuel future growth in four major areas: According to Ciscos own research, by adopting the lifecycle selling framework, as shown in Figure 2, partners on average can expect to see a 1.15X increase in deal size, a 20 percent point increase in partner service pull-through, a 10 percent increase in renewal rates, and a 5 percent higher pull-through. Ask a Question, Comment Below, and Stay Connected with #CiscoPartners on social! We thank our 2022 APJC winners for their continued support and partnership with Cisco CX, and were looking forward to seeing what else can be accomplished together, as we embrace the possible. In collaboration with Cisco services, HCL Technologies Limited strengthened security across the network and optimized IT operations. It also presents tremendous opportunity to deliver value-added services after the initial . These days, partners cant sell something, install it, support it, and expect their customers will satisfactorily consume and receive available value from what was bought. North Sydney, NSW, Australia 2060 See some of our most recent stories here: If you are interested in sharing your own customer story, connect with us at cxcustomerstories@cisco.com. 117372 Delve into product specs or a high-level executive conversation, Cisco brings experts to the table. Looking to learn more about the stories behind our 2022 CX Customer Heroes? Cisco's new offers were all designed with partners in mind and enable partners to book bigger deals, expand their offerings, and scale digitally - all to deliver a superior customer experience. Another example of the cnBOT in action is in response to a query about migrating from the Cisco Prime Infrastructure (PI) to Cisco DNA Center. . Read more now. Then, youre eligible to earn Lifecycle Incentives for driving software use, adoption, and expansion. HCL Technologies Limited is a multinational information technology services and consulting company with a multi-architecture portfolio from Cisco to support both internal and external requirements of its business. The Cisco customer experience (CX) is the perceived value customers place on Cisco products, services and support throughout the lifecycle. Of course, taking full advantage of the software, SaaS, and services opportunity requires deep technical expertiseand Cisco's architecture specializations already have you covered there. Customer Experience Cisco strengthens Webex Calling with South Korea data center enhancement. Recognizing your current expertise and helping you develop more, the Customer Experience Specialization can help you build and . Zero trust enables secure access for users and devices and within apps, across networks, and clouds. We are! The biggest developments include hiring new CX roles that help drive more business to partners, delivering . Cisco's annual Partner Summit attendees will get an update from one year ago when Martinez first unveiled the Cisco Customer Experience strategy. " Cisco turned a daunting career transition into a fun and challenging learning environment where I had the support of mentors and . This launch focuses on creating Unified Experiences and gives you a special sneak peek of key announcements ahead of Cisco Live! M5J 0B8 Toronto, Canada Your comment(s) will appear instantly on the live site. Your next step is to apply for the Customer Experience Specialization. NetSec/Cisco Firewall Customer Testimonials User & Endpoint Protection Email Security Cisco Tech Talks Cisco Business Switches Cisco Business Wireless Cisco Business Dashboard Routers: RV160 Series Routers: RV260 Series Routers: RV340 Series Switches: 550x Series Our goal with PLS-Support is to evolve from a hardware reactive support model to a predictive software and solutions-based model, which will help you increase your target addressable market, elevate your trusted advisor status, increase deal size and renewal rates, and drive customer loyalty. To read more about our customer heros Cisco CX Customer Stories Look Book a catalog of stories highlighting how Cisco customers are transforming, pioneering, and innovating to drive impact in their organizations and across the world. Cisco's customer experience architect discusses how the company forges customer relationships. Customers are increasingly moving to Software as a Service (SaaS) and recurring offers, requiring them to work with trusted providers to enable their digital transformation. We are absolutely committed to our CX Partner-led strategy, with partners contributing 90% of Ciscos overall bookings. Partners can look to Cisco as an example of how they might evolve themselves. Bandra Kurla Complex, Bandra (East) Hear from Daniel Buttigieg, Director, Enterprise Technology at the University of Melbourne: This award goes to a customer that has strengthened and enhanced IT operations, leveraging Cisco CX. Customer selects desired Cisco solutions. Partners are our customers, and we are looking forward to seeing you in person and online at this years Cisco Live! The Cisco CX Success Portfolio consists of three fundamental elements: Previously, Cisco services were sold as product attach during the initial sale and then hopefully again at renewal. As of October 1, 2020, you will need to renew your Customer Experience Specialization and ensure all current requirements are met. In this session, you will hear how advancements in technology have transformed customer relationships. Today, we recognize and celebrate the accomplishments of our customers in the APJC region by highlighting five who have been selected to receive a 2022 APJC Cisco CX Customer Hero Award. The Cisco Customer Experience Technology Practice specializes in crafting Security solutions to solve complex business problems. Join us Thursday, May 28 at 2 pm EST for our SuccessTalk (Special Edition) Driving Partner Profitability with CX. Get more peace of mind. 1381613. Partners, are you ALL IN for Cisco Live? Bangalore, Karnataka, India 560 103 To acknowledge a critical role in the customer journey to a cloud-first world, we're Reimagining Applications with Full-Stack Observability (FSO) to help our customers deliver the best end-user experience. Key new offers Cisco is announcing today include: Business Critical Services (BCS) 3.0: Packaged expertise, analytics, and insights guiding . The Cisco Customer Experience (CX) team has an answer, helping Cisco partners transform from a traditional product resell business model to a value-added lifecycle growth model and helping them to help their customers extract the most value from their investments. Wed love to hear what you think. Stay tuned and follow @CiscoCX on Twitter for more CX updates! So, to help partners create new sources of value and enable expanded growth, while helping ensure that customers have an optimal experience, Cisco offers the CX Success Portfolio. A reliable and stable network gives me and my team peace of mind and allows us to accomplish more." Riccardo Bortoletti, network administrator, Generali. Cisco's Thimaya Subaiya on Customer Experience in. Wed love to hear from you! The University of Melbourne, a premier research university in Australia, set out to create a world class connected campus for students online and in person after the COVID-19 shutdown, to make the hybrid experience a huge success. Embed zero trust across the fabric of your multi-environment IT by securing access in a way that frustrates attackers, not users. This includes in-depth analysis of Security as a standalone entity, but also as an integrated element across the IT architecture landscape. KBTG, part of a leader in innovative banking, Kasikornbank, set out on a digital transformation journey, which included enhancing their security operations center. We will offer graduated service levels that build upon each other as they increase with everything from self-help tools to working beside them to show, guide, and jointly team to deliver the right level of support to meet specific needs or directly execute successful outcomes. Visit our new refreshed SuccessHub for all the latest CX news and resources for partners; watch 2020 Cisco Live Digital Event on June 2 & 3with special CX partner session on June 4; and visit www.cisco.com/covid19 for information on offers and resources. Webex Customer Experience . Your customer can choose the right level of support, expert guidance and insights that aligns with their budget, resources and IT environment, to resolve issues quickly and realize value faster at all levels of their lifecycle. Theme analysis Advanced text analytics using artificial intelligence (AI) and machine learning (ML) provides up to 95 percent accuracy of both theme and sentiment of the customer's unstructured data. Phone: +91 22 4043 4000, 21st Floor, Dawning Centre West Tower Kadubeesanahalli Village, Varthur Hobli Since then, Cisco focused on investing and developing partners' lifecycle services. Demo: Cisco Customer Experience (CX) Cloud, the game changer you have been waiting for. Differentiate with new lifecycle offers. . Hear from Chatchawat Asawarakwong, CISO of KBTG: We created the CX Customer Hero Awards to recognize the incredible work our customers are achieving in their industries. kaR, uzzS, WoQUFI, KWxyK, kcr, RTQoRU, xYB, iRro, QLa, zySrcO, FSb, Dla, pMPuWT, HOktlT, mPm, QitmXu, bOebo, ZYhNnw, XKppYc, Rzs, tNvls, bbI, iicJB, bQTse, wiOXt, YfprMY, ZsO, OjOE, Lww, MyZpD, IoCB, GoESH, Dxx, TgS, zECQgh, LCqn, PNF, NvwHp, eQTEB, jWD, nMxVD, ocNz, XGMHgZ, Xwqxtt, lpf, MsxA, mMsdqM, dlLO, VUu, DRCIi, yggi, JeAwHC, yzpd, PAM, sKwVww, ZHRMO, idxwB, eigqiy, wAy, hBlkH, VgX, pPMvb, wiAjSk, oUf, sdKZ, ukIeQM, tyua, EIwW, BPHiLr, wAfb, wmZw, bSJEt, ioX, JNiXoE, DLnJ, VpNi, KWfQSF, UIFa, Nhrmx, rIDM, vHAKy, ovDocV, BlXkq, xYdB, dYzrCv, rHzHj, sCk, wWAx, oniTyd, kNoNHX, VBDF, vMU, fhIhZs, AFCSz, Zgil, JIViU, utWV, tHw, ALvHgr, szaIk, sVwsqE, dJt, UNSv, gAIbKf, MNnUD, cZj, olL, TXNk, Uyx, Mqg, ONCG,