Let us know if you are using a different email. I've just wasted an entire day trying to resolve this issue, even updated the operating system and it still won't work. The app offers powerful photo editing features in an easy-to-use interface. Adobe ExportPDF does not recognize my subscription. Try the following solutions in the specified order until the issue is fixed. My company also updated the license but Adobe isn't recognizing that when I open the Acrobat DC Pro desktop application. Deleted the Adobe subscription account in our Adobe admin console, created a new account, with a new email ID (one of the alias'), reinstalled Adobe and signed in with the new ID. As TestScreenName said, make sure you have the Acrobat DC installed . Obviously that is pointless. groan. Click Sign Out. And it is driving me to do something I've never done before now. In the meantime, please go to Acrobat Online:https://documentcloud.adobe.comand try to sign in using your Adobe credentials. Learn how to activate Acrobat and resolve activation-related issues. O. I keep receiving a message stating that my free trial is expired and I need to purchase AcrobatPro in order to edit PDFs. Adobe was apparently having this issue two years ago, so they must not want to fix it. This is an open forum, not Adobe support. I'm having this same issue and need to edit some files ASAP. My company also updated the license but Adobe isn't recognizing that when I open the Acrobat DC Pro desktop application. After the selected file is converted to PDF, end the AcroTray.exe process using the Task Manager. Thanks for your patience on this, we'll keep you posted once the issue gets fixed. This is what I did to resolve this issue. Still doesnt work. Download Pro or Standard versions of Acrobat DC | Non-subscription, Acrobat Activation Issue - Alert - License expires - Adobe Support Community - 11666527, https://helpx.adobe.com/download-install/kb/download-install-acrobat-subscription.html, Rotate | move | delete and renumber PDF pages, If you have used Acrobat DC's 7-days free trial, then you may "Sign Out" from the application. Download the AcrobatNGLEnableTool.zip file. I am having the same issue, chat support is busy. Unfortunately, the mummy tummy is an enemy that is hard to get rid of with just health and fitness choices alone. Please share it via private message. In the Output drop-down list, choose Searchable Image or Searchable Image (exact) and click OK.Adobe Acrobat Pro Download. Would be really great to find a solution for this problem soon. If you have purchased an Acrobat subscription using your Adobe ID and unable to activate Acrobat, follow these steps to activate your copy of Acrobat from trial to subscription: Try the following steps: Ensure that your device is connected to the Internet. This is crazy. Post questions and get answers from experts. I purchased the Adobe ExportPDF service, but when I tried to send the PDF to get it converted to Word, the convert box is greyed out and there is a blue box telling me I need to subscribe. Download Pro or Standard versions of Acrobat DC | Non-subscription As TestScreenName said, make sure you have the Acrobat DC installed . Anu advice on what it worked for you will be much appreciated, We are extremely sorry for the experience. Click Authorize Device. Southeast Asia (Includes Indonesia, Malaysia, Philippines, Singapore, Thailand, and Vietnam) - English, - . You have been signed out from the Adobe server. I cannot edit my documents unless I go through the Adobe website. Hi, hope you are doing well. If you paid for Acrobat Pro, did you ALSO download it, and install it, and uninstall the Acrobat Reader you don't need any more? Our comprehensive PDF solution with full convert and edit capabilities, advanced protection, and powerful e-signature features. 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I paid for a yearly subscription for the Hallmark Movies Now Channel. O. Create incredible photos and videos anywhere with Lightroom and 1TB of cloud storage. I just need to be able to insert pages and organize pages. -even after paying for the software. If you have purchased an Acrobat subscription using your Adobe ID and unable to activate Acrobat, follow these steps to activate your copy of Acrobat from trial to subscription: In Acrobat, chooseHelp >Sign Out . Let us know if you use a different email address for the desktop application. If you cancel within 14 days of your initial order, you'll be fully refunded. As with others in this, and many other threads in the community, I've tried numerous times and have had no success. Extract the zip file. It does not work on the Acrobat desktop application. 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Sign in Was this page helpful? Works across devices. Your artist 's statement is a piece of very personal writing . Copyright 2022 Adobe. It is the best platform I have ever tested. The go to Edit Tab and select Organize pages. . Well that's very disappointing - my next port of call was hopefully going to have Adobe to a remote access fix. I purchased the upgrade and Adobe doesn't recognize the purchase. I am having this same issue today even after having an Adobe Rep try to remotely assist - he/she tried uninstalling/rebooting/cleaning numerous times to no avail, but the program still says that my plan is expired, and I am unable to print a document to PDF. I contacted Adobe regarding the issue and they said to log out of the online and desktop versions. In Acrobat, select Helpand check if you're signed in with the correct email IDthat you've used to purchase the Acrobat subscription. Legal Notices | Online Privacy Policy. I have uninstalled the free trial, reinstalled from the link that Adobe sent me via email with my subscription. I have uninstalled the free trial, reinstalled from the link that Adobe sent me via email with my subscription. It didn't.) So: Step 1, I open a document (or in this case, open the app and select to open a new blank document). Click on File at the top of the screen. Solution: Confirm if your Adobe ID has a valid subscription In Acrobat, select Help and check if you're signed in with the correct email ID that you've used to purchase the Acrobat subscription. got a similar problem with Acrobat Pro DC (current version). Anu advice on what it worked for you will be much appreciated, We are extremely sorry for the experience. Thank you so much for your cooperation and for your patience on this.Please sign out from the Acrobat application, restart the app, then sign back in and check. Else try : Rename the SLCache folder to SLCache.old, present at the following location: Windows: C:\Program Files (x86)\Common Files\Adobe Mac: System Library/Application Support/Adobe Could you please check if you can insert pages to PDF on Acrobat Online? When you launch Adobe Acrobat, you encounter one of the following errors even if you have a valid active subscription. got a similar problem with Acrobat Pro DC (current version). Could you please confirm if you use the same email address to sign in to the application and community? 1. I will take any possible opportunity to not use your software for the rest of my life. Acrobat subscription (purchased via Creative Cloud or Document Cloud) Do any one of the following: Launch the app and sign in when prompted. Shame on you. Some how their license got removed from our company account, so i added them back and had them sign out and back in. Neither of these options work for us. If you have a Named User (Subscription) License, launch Acrobat and sign in with your Adobe ID to activate your subscription. Kindly, guide me Could you please share the current version of the Acrobat? The page that appears lists the subscriptions with current status. Download Pro or Standard versions of Acrobat DC | Non-subscription As TestScreenName said, make sure you have the Acrobat DC installed . As you grow in confidence, the book switches to a conversational FAQ format, so you can quickly find answers to advanced questions. On Windows: Doubleclick the LicenseRecovery.exe. If you see two Adobe logos, you have access to the activation servers. Powerful features. I cancelled it but since it is paid for for a year Roku shows I can watch it through June 2021. All rights reserved. Could you please let us know what happens when you try to activate the application? Could somebody from Adobe please contact me directly to arrange a full refund of our subscription. You can also check the status of the ongoing issue here: https://status.adobe.com/. Solution 1: Installing Adobe Media Encoder The error message which you are experiencing is legit if you have indeed not installed Adobe Media Encoder on your computer. Thank you so much for your cooperation and for your patience on this.Please sign out from the Acrobat application, restart the app, then sign back in and check. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. That did not work, so we uninstalled the program and reinstalled it. Restart Acrobat and sign in with your Adobe ID when prompted after launch to activate Acrobat. Adobe contact information - https: . This is getting beyond frustrating. For more information, please refer to the following help document:https://helpx.adobe.com/document-cloud/faq/adobe-pdfpack-faq.html. As this site is Adobe's hosted user community for "Acrobat Answers" the techncal details/issues . The issue persists. Select any file and convert it to PDF. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. If you have Adobe Acrobat Reader DC installed which is a free application then you wont be able to use Edit toll in it. Hi! I can insert pages in the online version but not the desktop version, I too am having this trouble, I have a years subscription not due to expire until august, but I try to use my Adobe and it says I am using the free version and I need to upgrade to edit pdf. I am having this same issue today even after having an Adobe Rep try to remotely assist - he/she tried uninstalling/rebooting/cleaning numerous times to no avail, but the program still says that my plan is expired, and I am unable to print a document to PDF. Hi! In Acrobat, choose Help > Sign Out <Your Adobe ID>. Abigail (35), a mother of two says, "When I had my first baby, I was left with a Kangaroo-like pouch hanging on my belly, which at that time didn't bother me as much because I was and still am a slim women and I thought a few crunches could probably. a. your subscription is active, 1. sign out and then back in to your cc desktop application using the same adobe id above to verify your subscription: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html 2. if that fails, https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html After successful sign-in, click Continue, and then restart Acrobat. Well that's very disappointing - my next port of call was hopefully going to have Adobe to a remote access fix. You can cancel your subscription anytime by contacting Customer Support. Acrobat PDF pack is a bundle of Adobe Acrobat online services. Click OK at the confirmation screen. When I select "Create" on a PDF document and then select "PDF from Scanner" it does not recognize that a scanner is connected. Customers would no longer buy its iconic software suite and own it for life. You may initiate a private message using the envelope icon provided at the top right corner. Check if you can login without any issues. Neither of these options work for us. Relaunch Acrobat and sign in with your Adobe ID. No point paying for something that quite obviously doens't work effectively. Try uninstalling the application using the cleaner tool and reboot the machine. This is getting beyond frustrating. We see that you have recently subscribed to Acrobat Pro DC. We see that you have recently subscribed to Acrobat Pro DC. Once you've finished writing , let it rest overnight before your reread it. If your machine is unable to connect to Adobe's activation servers, follow the below steps, in the order presented, to troubleshoot the issue. When you upgrade to subscription . Important: Close ALL Adobe applications prior to running the tool. If you have Adobe Acrobat Reader DC installed which is a free application then you wont be able to use Edit toll in it. However, after I contacted the company they resolved it. We are aware of the issue and are working on a priority basis to address this as soon as possible. Obviously that is pointless. groan. Then choose Help > Sign Out [Your Adobe ID]. Would be really great to find a solution for this problem soon. I purchased the upgrade and Adobe doesn't recognize the purchase. If you are a teams or enterprise user, see resolve trial and license expired errors for teams & enterprise users. https://helpx.adobe.com/document-cloud/faq/adobe-pdfpack-faq.html. The same subscription message keeps coming up. Used Adobe Cleaner, even went into the Terminal to delete Adobe files. Still doesnt work. Please help if you can! Trying to create invoices for work for my cleints and am stuck, and they are waiting. To help you get started, there's a series of easy tutorials to guide you through a simple workflow. The Recognize Text dialog box is displayed. I've always provided all kinds of free information. I did that and logged back in, in both places, and it still doesn't work. 1. View features Acrobat Sign Solutions Call 800-685-4192 for pricing. If yes, we have tried to check the account information via that email address and cannot locate any subscription under that account. This is ridiculous. Guess I will be canceling my subscription. If you paid for Acrobat Pro, did you ALSO download it, and install it, and uninstall the Acrobat Reader you don't need any more? Let us know if you are using a different email. I had been facing this 7-day trial issue for a long time even after buying the tool. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Acrobat (perpetual license) Launch the app and sign in when prompted. How do we fix this? Signing out and in didn't work for my case. Some how their license got removed from our company account, so i added them back and had them sign out and back in. Under 'Devices', right-click on Kobo eReader. Open Terminal, and run the following command - type the complete path to the file and pressreturn: ~ % chmod 775 /Users//Desktop/AcroNGLEnableTool, ~ % /Users//Desktop/AcroNGLEnableTool, You are trying to activate Acrobat on more than two machines. We are aware of the issue and are working on a priority basis to address this as soon as possible. Uninstall and reinstall Acrobat with the new serial number. Adobe Photoshop Lightroom is a powerful photo and video editor that empowers you to edit, organize, store, and share your photos and videos across desktop, mobile, and web. So uninstall Adobe Acrobat Reader DC. Best of luck. That did not work, so we uninstalled the program and reinstalled it. All rights reserved. Then the user was able to use Adobe again. The user in our company currently with the issue never even had adobe reader installed, they only had acrobat pro. Could you please let us know what happens when you try to activate the application? If you are still being redirected to the buy now page then there must be two scenario-. I only work on the desktop version. Sign out from the account page. The same subscription message keeps coming up. You may initiate a private message using the envelope icon provided at the top right corner. If you want to check the subscription/license you have, you can log in to your Adobe account www.Adobe.com>Manage Account>Plans and products or can refer to Manage your Creative Cloud membership If you have subscribed the license/subscription with another email address, you can use the services through that email address. Choose Help > Sign In. How do we fix this? On Windows extract the download using Winzip, on Mac doubleclick the .dmg file to extract it. Discover the top 3 reasons to try Adobe Acrobat Pro. It tells me I don't have a subscription, or if I do, would I like to activate it. [Automated transcript follows] [00:00:16] Of course, there are a number of stories here . Should you cancel after 14 days, your payment is non-refundable, and your service will continue until the end of your contracted term. Let us know how it goes and share your observations. There is a service outage as it states quite clearly on the front page of the forumAcrobat Activation Issue - Alert - License expires - Adobe Support Community - 11666527. In case you are still facing the issue, do the following: Quit Acrobat/Acrobat Reader application if it's already running. On your computer: Open Adobe Digital Editions. What is that supposed to mean? Taking some time will help you take a. I just can't get anything but the free account. Let it rest. Then reinstall Acrobat from this link:https://helpx.adobe.com/download-install/kb/download-install-acrobat-subscription.html, I am having the same issues. Uninstalled Adobe Acrobat, deleted the registry entries for Adobe under HKLM and HKCU software keys. Then the user was able to use Adobe again. Sadness! Try uninstalling the application using the cleaner tool and reboot the machine. But now we're talking about cyber punch lists. Launch Acrobat and use the correct email ID to sign in. And you will be directed to buy now or trial expired page. Tday I tried watching but now it is telling me I need to start my 7-day trial and that I do not have an existing subscription. Open this link and sign in using your Adobe Credentials. Let us know how it goes and share your observations. I get an error message saying that no scanner is connected or recognized. Every problem related to Adobe can be solved in minutes here. 2. you need Adobe staff to help. Using Punchlists to Stop Ransomware I really appreciate all of the emails I get from you guys. The user in our company currently with the issue never even had adobe reader installed, they only had acrobat pro. If you're on my email list, you get great stuff. Open this link:https://documentcloud.adobe.com/ and sign in using your Adobe ID (email address) registered for the service. Neither did restarting the application, the whole system or fully reinstalling the program solve the issue. Tip: If you don't see 'Kobo eReader' under Devices, close Adobe Digital Editions, then open it again. Deactivate Acrobat from previous machines and try signing back in with the same ID on this machine. I think you should wait a little longer for it to work. It's the perfect place to showcase your specific skills, knowledge and expertise related to the job. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Tap Subscriptions. So uninstall Adobe Acrobat Reader DC. Sign out from this machine and. We have checked your account using the email address used to sign in here on the community page and see that you have Adobe Acrobat PDF Pack subscription. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. As of now the servers are up with no issues, so if you are still having issues with being sent back to the non-premium version, then we need to first do a store reset. download and install a separate Acrobat installer, Acrobat prompts you to sign in repeatedly, Adobe ID account and sign-in troubleshooting, Activation and deactivation troubleshooting, Convert Acrobat Pro trial to full license, "Activation limit reached" or "Sign in failed" error, Southeast Asia (Includes Indonesia, Malaysia, Philippines, Singapore, Thailand, and Vietnam) - English, - . Select Sign Out if you're using a different email ID. I'm having this same issue and need to edit some files ASAP. I will take any possible opportunity to not use your software for the rest of my life. Try activating your software. Even though I've got a running subscription, the message that my membership is expired won't disappear and the editing functions stay disabled. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I usually follow that with a reboot to have a fresh and clean sign in with . Go get a snack as it takes some time. If you have a serial number, ensure that you have activated the serial number on the device using the APTEE tool and the "prov.xml" file. Adobe was apparently having this issue two years ago, so they must not want to fix it. Supposed to sign in on. If you are still being redirected to the buy now page then there must be two scenario-. And you will be directed to buy now or trial expired page. Download theAcrobatNGLEnableTool.zipfile clickGet File. This is crazy. I mean, what exactly am I paying for then? And you will be directed to buy now or trial expired page. /t5/adobe-acrobat-online-discussions/not-recognizing-subscription/m-p/12898153#M36850, /t5/adobe-acrobat-online-discussions/not-recognizing-subscription/m-p/12898158#M36851, /t5/adobe-acrobat-online-discussions/not-recognizing-subscription/m-p/12871340#M36804, /t5/adobe-acrobat-online-discussions/not-recognizing-subscription/m-p/12898161#M36852, /t5/adobe-acrobat-online-discussions/not-recognizing-subscription/m-p/13161296#M37358. In this post, my problem is solved in no time. If I tried to sign out, it would say "initializing". I keep receiving a message stating that my free trial is expired and I need to purchase AcrobatPro in order to edit PDFs. Ensure that your device is connected to the Internet. Uninstalled Adobe Acrobat, deleted the registry entries for Adobe under HKLM and HKCU software keys. Contact us Free trial Best for teams that want to scale their business with prebuilt integrations, APIs, and more. Shame on you. Legal Notices | Online Privacy Policy. Thank you so much for helping the people. Incredibly frustrating and I can't believe I've wasted so much time trying to edit a PDF, which would have taken me 10 minutes. For more information see, Sign out from account page . Click Settings in the toolbar. Let us know if it causes any further trouble. Save time with access to the best PDF tools everywhere you go available on desktops, phones, tablets, and web. I'm uncertain what "this link" is that I. is a bundle of Adobe Acrobat online services. I can do this online without issue, but my desktop version doesn't recognize my subscription. I am also facing same issue. The issue persists. I tried to do that but I honestly have no idea how to run the online version. Your entitlement has been canceled. There is a service outage as it states quite clearly on the front page of the forumAcrobat Activation Issue - Alert - License expires - Adobe Support Community - 11666527. You can also check the status of the ongoing issue here: https://status.adobe.com/. Let us know if it causes any further trouble. Ensure that the system date of your device is correct, and the Adobe ID used for sign-in has a valid Acrobat subscription. Make sure your subscription is active Sign out and then sign in Update your Creative Cloud apps Remove entries in the hosts file Sign in to your account Trusted and secure. Same.. Post questions and get answers from experts. To subscribe to Adobe Acrobat Premium, tap Subscribe Now. Deleted the Adobe subscription account in our Adobe admin console, created a new account, with a new email ID (one of the alias'), reinstalled Adobe and signed in with the new ID. All the information you need is in Adobe Lightroom 6 - The Missing FAQ! It does not work on the Acrobat desktop application. Also, any attempts to contact a 'real person' via the chat system seems to be completely in vain. Open Acrobat, and try signing in to Acrobat again. Launch Acrobat and use the correct email ID to sign in. I can do everything else I need with the free version. To determine if you have access to the Adobe activation servers, click this link. Could somebody from Adobe please contact me directly to arrange a full refund of our subscription. If you have Adobe Acrobat Reader DC installed which is a free application then you wont be able to use Edit toll in it. If a feature you're trying to use is not available or asks you to subscribe, you can check your current subscriptions and add new ones. "The start date of this job is flexible and in order to find the best candidate the job may . 3. I would like a refund! 1. Select Sign Out i f you're using a different email ID. Now after installing the CC app, it doesn't recognize my paid subscription. Adobe Employee , Jul 03, 2015 Hi First check are you signed in with the correct email address to CC App. Solution 2: Confirm that the PDF creation is working fine from within Acrobat In Acrobat, choose Tools > Create PDF. Some applications have made it necessary for the encoder to be present in your computer in order for full functionality. For more information, see Deactivation issues. Spending all morning on this and still does not recognize my subscription! I cannot edit my documents unless I go through the Adobe website. Thanks Adobe for wasting so much of everyone's time. Also, any attempts to contact a 'real person' via the chat system seems to be completely in vain. No point paying for something that quite obviously doens't work effectively. The problem was that the user would try to sign in, and it would eventually time out saying "could not verify subscription; you're not connected to the internet". I can sign in without problem to document cloud. Solution 1: Test your connection to Adobe activation servers. Spending all morning on this and still does not recognize my subscription! Enter the email address you want to use for your Adobe account. As with others in this, and many other threads in the community, I've tried numerous times and have had no success. When I click Activate, I'm brought to this page: I click on the blue sign-in, which brings me here: No subscription found! I've just wasted an entire day trying to resolve this issue, even updated the operating system and it still won't work. I'm signed on here. Selecting a region changes the language and/or content on Adobe.com. Check with your IT administrator. And you will be directed to buy now or trial expired page. 4. Copyright 2022 Adobe. We see that you have an active subscription of Acrobat DC registered under your account. Please share it via private message. Launch Acrobat. It seems that you are trying to use the desktop application. Adobe Acrobat Pro DC is an application for manipulating PDF documents. Even though I've got a running subscription, the message that my membership is expired won't disappear and the editing functions stay disabled. If you still need help signing in, select the Chat icon on the lower right, and then select "Need help signing in?" . It took you guys 3 months just to tell me that I am not getting what I paid for. Is there a reason why my Adobe acrobat X (which came with the Fujitsu S1500 scanner) does not recognize the scanner? Sign in with the Adobe ID you used to purchase your Acrobat subscription. View features Thanks for your patience on this, we'll keep you posted once the issue gets fixed. If you have Adobe Acrobat Reader DC installed which is a free application then you wont be able to use Edit toll in it. Thanks Adobe for wasting so much of everyone's time. If you need help with activating your account, see Activation and deactivation troubleshooting. As TestScreenName said, make sure you have the Acrobat DC installed . Download Pro or Standard versions of Acrobat DC | Non-subscription, Acrobat Activation Issue - Alert - License expires - Adobe Support Community - 11666527, https://helpx.adobe.com/download-install/kb/download-install-acrobat-subscription.html, Rotate | move | delete and renumber PDF pages, If you have used Acrobat DC's 7-days free trial, then you may "Sign Out" from the application. Instead, customers would pay a monthly subscription to access the suite in Adobe's Creative Cloud. Selecting a region changes the language and/or content on Adobe.com. Used Adobe Cleaner, even went into the Terminal to delete Adobe files. Press Windows+R and type "wsreset" (without the quotes). Click Authorize Device. If you purchased an Acrobat serial number, you need to download and install a separate Acrobat installer. Signing out and in didn't work for my case. For more solutions,seeAcrobat prompts you to sign in repeatedly. If yes, we have tried to check the account information via that email address and cannot locate any subscription under that account. Personalize your application by adding a message to the employer, or a more traditional cover letter. Thanks, Meenakshi Likes Like Translate On Mac: Doubleclick the LicenseRecoveryLauncher.app and enter your Mac OS X password when prompted. All rights reserved. Copyright 2022 Adobe. Sign in with an account that has a valid subscription, if prompted. Check your network connectivity Proxy support Activation issues Activation connects an app or service to a valid user license. Have uninstalled/reinstalled multiple times, used the CC Cleaner Tool multiple times as instructed, uploaded log files as requested, and yet still Acrobat DC continues to not recognise my subscription. Go to Tools > Enhance Scan > Recognizable Text > In This File. 2. I am having the same issue, chat support is busy. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Now, please, don't try to brush me off with the user id thing that seems to be the copy/paste response to this very prevalent issue. Need help ASAP. 2. Have uninstalled/reinstalled multiple times, used the CC Cleaner Tool multiple times as instructed, uploaded log files as requested, and yet still Acrobat DC continues to not recognise my subscription. We see that you have an active subscription of Acrobat DC registered under your account. Get it all with Acrobat Pro, including the tools you need like edit, convert, review and sign. Then reinstall Acrobat from this link:https://helpx.adobe.com/download-install/kb/download-install-acrobat-subscription.html, I am having the same issues. Then select Change to update your primary email (Adobe ID). Cancellation Terms. Neither did restarting the application, the whole system or fully reinstalling the program solve the issue. If you want to run a command or script which needs to be in Unrestricted Execution Policy , but you don't want to enable/unrestrict the Execution Policy permanently, you need to. Dedicated community for Japanese speakers, /t5/acrobat-discussions/adobe-won-t-recognize-my-subscription/td-p/10380036, /t5/acrobat-discussions/adobe-won-t-recognize-my-subscription/m-p/10380037#M135736, /t5/acrobat-discussions/adobe-won-t-recognize-my-subscription/m-p/10380038#M135737, /t5/acrobat-discussions/adobe-won-t-recognize-my-subscription/m-p/11128373#M256254, /t5/acrobat-discussions/adobe-won-t-recognize-my-subscription/m-p/11408653#M274841, /t5/acrobat-discussions/adobe-won-t-recognize-my-subscription/m-p/12447120#M333422, /t5/acrobat-discussions/adobe-won-t-recognize-my-subscription/m-p/12447364#M333431, /t5/acrobat-discussions/adobe-won-t-recognize-my-subscription/m-p/11578368#M285148, /t5/acrobat-discussions/adobe-won-t-recognize-my-subscription/m-p/11666613#M289755, /t5/acrobat-discussions/adobe-won-t-recognize-my-subscription/m-p/11666619#M289757, /t5/acrobat-discussions/adobe-won-t-recognize-my-subscription/m-p/11666631#M289764, /t5/acrobat-discussions/adobe-won-t-recognize-my-subscription/m-p/11666871#M289818, /t5/acrobat-discussions/adobe-won-t-recognize-my-subscription/m-p/11865233#M300520, /t5/acrobat-discussions/adobe-won-t-recognize-my-subscription/m-p/11866341#M300631, /t5/acrobat-discussions/adobe-won-t-recognize-my-subscription/m-p/12446864#M333389, /t5/acrobat-discussions/adobe-won-t-recognize-my-subscription/m-p/12451747#M333775, /t5/acrobat-discussions/adobe-won-t-recognize-my-subscription/m-p/13244208#M381272, /t5/acrobat-discussions/adobe-won-t-recognize-my-subscription/m-p/13334632#M386495. To do so: Tap. As such, Adobe would just close, and user couldn't use the Adobe PDF printer driver to print to PDF. . Incredibly frustrating and I can't believe I've wasted so much time trying to edit a PDF, which would have taken me 10 minutes. 3. The cloud-based. This is what I did to resolve this issue. I just paid for a subscription so that I would be able to insert pages into my PDF but whenever I attempt to do so it still says "start 7 day trial?" 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