If you are using CI token validation with Authentication Service, is the app (or interface) configured to not require client certificates? aperez and dCloud12345!) End/leave the meeting on all workstations. If the icon is not present, the user may not yet be enabled for the calling service in Control Hub. Once your WebRTC-supported device is registered to Webex Control Hub, follow these steps to enable WebEngine for WebRTC. Title: Enter a meeting title of your choice. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. . You may need to reconfigure your Control It will open a new browser tab. If you have gone through any of Scenarios 1 or 2, you can log in to Microsoft Teams with cholland account. During our conversation, we realized we need to bring teammate Anita Perez into the conversation. IMPORTANT Make sure you have completed *all* set up instructions in the Get Started section. SSO IdP Control Hub. a. You will join a meeting with Charles Holland. Note that Charles Holland third-party interop using OBTP join with Calendar Service, direct dial in, or IVR join experience. Once you launch the script it will prompt you to enter country code and phone number to verify a one-time password that will Enabling Calendar Service requires Hybrid Calendar Service to be set up. Restricted Admin Mode (set by the Restricted by Partner Mode toggle) is turned off for the attached org. Control Hub ( SSO). . : . Control Hub Control Hub SSO IdP . Control Hub . User is provisioned to Webex for Cisco BroadWorks using the same email address. It will send and email with a URL to set/reset your password. the role requirements. Click Join Now and enter following the following details. ", Respond from Monica (WKST3) by typing, Sure, I am available. If the onboarding Customer Template uses Trusted Emails, the partner administrator can move subsequent users with this process: The user gets pushed to the BroadWorks Provisioning Bridge. and complete the steps again. for BroadWorks to an existing organization by accident and want to remove the attachment. (cbXXXYY(a).webex.com) and enter the password dCloud12345! Webex is owned by Cisco. Use the search parameters to locate and add users to the Monitored Users list. Choose your site. Now you are ready to schedule Microsoft meetings and have the Cisco video endpoint join the meeting using the OBTP/Join Type something similar to, Hey Charles - Good Morning. This is expected as we are using a virtual workstation. Follow the steps to configure your demonstration environment. Log in to Microsoft Teams on WKST4 using your O365 trial account credentials. (WKST2). Click Next. In Microsoft Teams on Anitas WKST2, click Chat in left side bar. which we will be doing in one of the following sections. In Control Hub, find and select the user. No. These are Webex from Cisco; Skype and Teams from Microsoft; and Meet, Duo, and Hangouts. Log in to WKST4 with dcloud\cholland and dCloud12345! Can I call into a WebEx from a personal device? Select the Date and time of your choice. an audio and visual notification on the Webex App when a user from the BLF monitored list receives an incoming call. Solution: Mentioned below are a few pre-conditions for using the Webex Call Me service: The Call Me service works only to the countries listed in the Audio Connection window. From Anitas WKST2, click the Webex Call icon [] located the below typing window. . Control Hub People License REST APIs : https://developer.webex.com/docs/api/v1/people, https://developer.webex.com/docs/api/v1/licenses. 2. c. After you enter the password, the script will create the O365 tenant. You can also start a meeting in your Personal Room. that you contact the customer admin and request Full Admin access to the org. User clicks Delete to delete the old Webex account. Update to Control Hub . . Open Webex Call. On WKST2 (Anita), go to the conversation window with Charles Holland and type /webex (schedules meeting now). Youll need to create a new cluster and new templates in Partner Hub, so you can start adding A BLF user receives h. Open the Slack email and copy the code. When you receive the Setup Complete message, click Done. I have a quick question on the customer portal we were setting up. This will complete the Slack account setup for Charles. On the conversation window, type the following command to set the default meeting website: /webexconfig site cbXXXYY.webex.com. Joining a Microsoft meeting with WebRTC only works from a Cisco video endpoint that has Media Engine running. taking into consideration the co-residency requirements listed in this document. . . On the pop up, enter the name Anita Perez and password dCloud12345! You cannot provision subscribers from a single This message may appear for a customer on the Customers view of Partner Hub. customer org. Click OK to join the meeting in listen-only mode. For best performance, connect to the workstation with Cisco AnyConnect Click the link next to "Join WebEx Meeting" III. If you edited the TLS cipher configuration, check that you used the correct naming convention. c. Under Microsoft, click Account Creation. ", Go to WKST4 and respond as Charles, Yes we have to. users of different packages from within the same organization. If you see any error messages and you have just created the Microsoft tenent within the last few minutes, give it five minutes Read Via Webex App (mobile & desktop) and Cisco IP phones. Enables authn of user, by email and password, against BroadWorks User ID. Use a Powershell script to create the Microsoft tenant. Also, you can save these whiteboard Click the calendar icon in the bottom-left corner to view Anitas calendar and meetings setup options. sometimes it takes a few minutes. After updating, the computer icon will now be a phone icon. Click Finish. Reset PackageNo option to reset the package type. for all shared call appearances: Alert all appearances for Click-to-Dial calls is disabled in the Shared Call Appearance configurationthis is the recommended approach, Allow Termination to this location must be disabled for all shared call appearances or, Locations are disabled for all shared call appearances. You can Annotate [] a co-editing doc. . Control Hub. Control Hub: . . (No worries, the Bot doesn't keep your cell phone number.) In this demonstration, for the simplicity of showcasing the WebRTC functionality, we will use the same demo org you configured by giving them the ability to control the release cadence by which users' Webex Apps upgrade to the latest software. details: Total users by package (Softphone, Basic, Standard, Premium), User by package trend (Daily/Weekly/Monthly). We can use the Webex Call plugin from Microsoft Teams to place a call, answer a call, On the Shortcut Commands window, click Schedule meeting. Repeat the steps to join the meeting from any other workstations/Microsoft Teams clients if you included them in the meeting. Right-click Alternate VTC dialing instructions and click Open Link. ", Respond from Charles on WKST4 by typing, Sure, I am available. If Webex for BroadWorks organization exists (at least one user is provisioned): Move User (with Consent) to Webex for Cisco BroadWorksObtain user consent and move subsequent users. for one year from that date. (This paragraph is just for your information only.) For a Webex for Cisco BroadWorks user to use this feature: The feature is supported on the primary line appearance only, The Webex App must be the primary line appearance, The %ENABLE_AUTO_ANSWER_WXT% tag must be enabled. A new popup window will show up to give permission to use Webex Call plugin from Microsoft Teams. Webex Control Hub. fields are there to change the credentials if you need to, but leave them empty to keep the values you originally supplied. any of the users email O365 ID and click Test. Note that the removal of users (using Hub clusters and DNS entries if you change the URL of the service that has a new farm. If you have a Cisco IP phone and/or video endpoint, you can control either from the same Microsoft Teams/Cisco Webex Call Issues that cannot be resolved by the SP are escalated to TAC. Log in with your O365 trial account Admin credentials. Click OK to close the window. You have an option to retain recordings for a longer duration upon request with a contract. You can start a new Whiteboard and share it with others so that they can view/edit what you are writing/drawing. Click Monicas contact to start a chat conversation. Make sure that the following patches are applied on BroadWorks. It will open the instructions in new browser window. and more productive. Meeting. Remove pending Webex for BroadWorks users from the organization. (Since we are using virtual workstations, microphones are not available.). Control Hub . Control Hub Webex. Select that URL and password on the Cisco Webex Meeting URL. Site Admin Control Hub . Make sure you send a message to the contact before you call them; otherwise, you will receive a warning message when accessing The meeting is scheduled. Go back to the CVI folder. Click Set Up. Note that when you request either Annotate or Control configurations as the farms existing nodes. All Webex app clients can Send Logs to Webex. Click the Webex tab. Here you dont need to right click and select open the link. It will list the PMR information and all scheduled meetings. (An error will not be received during an Automatic Open the Slack app and click Sign In to App. instructions in Step 3. a. meeting with @webex. Click Account. At the scheduled meeting time, sign in to your Webex site. You will need access to Webex Site Administration or Control Hub. On Anita Perezs WKST2, open Microsoft Teams and click the Calendar icon. Primary Work NumberThis field is read-only. just press Enter to close the Windows PowerShell window. ?|B|1&uTujk}=hCH{EZl Review the interface configuration advice in this document, with particular attention to: If you are using mTLS with Authentication Service, are the Webex client certificates loaded on your XSP/ADP trust store? *English Only. Log in with aperez@cbXXX.dc-YY.com. workstation or annotate a co-editing doc or even control a shared desktop. Free Webex calling is enabled by default letting users place free calls to any Webex-enabled device. The following occurs: Organization attachment fails with a 2017 error (Unable to provision Subscriber into an Existing Webex Organization). If you have been through Scenario 1 or Scenario 2, you have already created the Microsoft Trial Tenant and can proceed with Set your default meeting URL by typing a command in the format site Webex site URL, where Webex Site URL is the site you noted above. AdminSet . b. be very useful in real-life scenarios when you have multiple contacts in an organization. [Show Me How] It can take up to 10 minutes for your session to become active. User opens the email and clicks Activate Account. Slido is an easy-to-use audience engagement tool. or change the Team name to your choice. The simple-to-deploy client/plug-in integration with Microsoft Teams works with your choice of Cisco clients Webex Calling, (cbXX.YYY-0Z.com is the domain [DNS] from session details). You will then see a command prompt window similar to the image files to access later or share with others. Not really (WKST4 see Verify User Provisioning with Untrusted Emails. This is because it can take Microsoft Cloud longer to configure their side. Local & Unlimited Cloud. . CSV . Note you can type any users name in any chat window; it doesnt have to be the person in that messaging space. first user provisioned). In your personal Cisco Webex, in the top-left click the + icon and choose Contact a Person. Webex outage and reported problems map Webex is an online service for collaboration, online meetings, web conferencing and video conferencing. you are using a single device for both CVI and WebRTC and you need to prioritize WebRTC over CVI, you are using two devices, one for CVI and another for WebRTC (follow these steps for your WebRTC device). 1000 " " " " CSV . . . you have just set up the trial account, instead of using @webex, you can open Webex Teams to set up the PMR so dont have Enter the email address you created in the section, Set up Room Mailbox (Resource Mailbox) on the Microsoft O365 tenant. Click either Charles URI or phone number based on the following criteria: Click Yes on the Use Webex Teams to Call pop up window. You can record the meeting from the host meeting. the feature is still supported on the primary appearance so long as the shared call appearances are configured to not to receive incoming calls. If you have followed one of the Calling/Meeting hours to set up this integration. Log in to WKST4 (Charles Holland) with dcloud\cholland and dCloud12345! to request a new certificate before it expires. A text with an activation link is sent to the user. Select Meeting Policies > Global (Org-wide default). Jabber, and Webex Meetings. Sign in to Partner Hub and select Settings. Control Hub . Control Hub Control Hub. . Exclude provisioned usersEnable this toggle if you want to view only users with pending requirements or errors. Check out all demonstrations and labs available to you on dCloud. banner at the top of the screen, immediately under the Control Hub header. in a different location. Go to Workstation 4 (dcloud/cholland and dcloud12345!). for your session. d. Follow instructions on how to Set Up Users on Webex Meeting Org. Control Hub . . For a selected user, go to Client Applications and configure the Busy Lamp Field. Enter your O365 trial account Admin credentials when prompted. It will list the Webex Meeting URL to invite others to the meeting. want to add in the prompt, as shown in the last line below. Directory Connector SCIM . e. Enter the six-digit code for the Microsoft product and click Submit. started. to wait. Optionally, you can also add more users/invites add other users/invitees to list and click Schedule. the IANA name format for the TLS ciphers. All users related to BroadWorks Directory Sync for this organization will be deleted. SSO Control Hub Control Hub. Control Hub ( ). ( ). Site Admin Control Hub 90 Control Hub. CSV . Remember that each template is associated with a cluster and your partner organization. j. View with Adobe Reader on a variety of devices, View in various apps on iPhone, iPad, Android, Sony Reader, or Windows Phone, View on Kindle device or Kindle app on multiple devices. Log in with dcloud\aperez and dCloud12345! Run the Delete a Person API to delete the users. (or forwarding the meeting invite to) a user or a device from Company B. . Select Site Options under Common Settings. Log in with email cholland@cbXXX.dc-YY.com (the domain you find in Session Details) and password dCloud123! Click Join for the newly scheduled meeting in process. On the WKST for which you registered the device, go to Microsoft Teams and click the Jabber icon below the message field. Accept any warnings. In the authorize pop up from Microsoft, keep the Office 365 instance as Worldwide and click Authorize. CSV Control Hub. When you click Unmute, you send a request to the participant that asks them to unmute themselves. Lets jump on Webex.". Remember this email ID because you will need to enter this email ID in the next section to register your Cisco Video device When the meeting is scheduled to start, click Start Meeting in the message displays in the conversation window on WKST4 (Charles). can't resolve to TAC. Search for Charles Holland. . Alternatively, you can start the meeting by clicking Start on Webex Meeting app. user can Ignore or Pick up the monitored users call. a given customer organization, all of that organization's customer administrators, irrespective of their role entitlements, This will disable the feature for all new Note you can type any users name in any chat window; it doesnt have to be the person in that messaging space. disable Webex Calls for an existing user, you can follow one of the below procedures to update the user. Open the email from Slack saying Anita Perez invited you to work with her in Slack. In the folder, right click on the script O365-Lic.ps1 and select Run with Powershell. Toggle the key on top right to enable this service, and click Save. Call me.. Read more about subscribing for status and incident notifications at Webex Help Center. If the user is not in the BroadWorks The table below contains details on preconfigured users available for your session. Click the X to close the microphone warning. Site Admin Control Hub. . . After adding the email from the Customer template on Partner Hub as a Full Administrator, any additional partner admins will If you registered/provisioned a device for one user and not the other user (still using a virtual workstation), you will not option for the customer organizations that use the template. Used to obtain a copy of a generated report. the Desktop Application from the WKST2 and WKST4. is selected by default; however, users can use the drop-down menu to choose any other user in their organization. To manage users in Webex for Cisco BroadWorks, remember that the user exists both in BroadWorks and in Webex. . Sign in to Partner Hub at admin.webex.com. Attachment.). DNS Addresses To find your session's list of unique domains, navigate to Details > Session Details > DNS Addresses . Webex Assistant for Meetings is an intelligent, interactive virtual meeting assistant that makes meetings searchable, actionable, . . . Whereas, in the Webex Meetings app for Android, Call me, Call in, and Use Internet for Audio are displayed. In the newly created Global Demo Collab Bot space, type and send the message "help". Try pluggin in a USB headset or join from a machine which has access to a microphone device and the options should become available. Click the Slack workspace name (similar to the example cb259 in screenshot below) in the top left-corner. Answer the call on WKST4. In the meeting on WKST2 (Anita), click the Share Content icon to start sharing and select screen1. Local & 10GB Cloud. There are a number of Cisco Webex Meetings app commands for Slack. Create as many room mail boxes as you want to use in this demonstration; one for each device that you are going to register This setting will be picked up for users in customer organizations that you assign to the template. Control Hub. Repeat the same steps on WKST2 as aperez@cbXXX.dc-YY.com and dCloud12345! For example, Company A has CVI configured with their Microsoft environment. Once permissions are granted and verified, you will be back in the Webex Control Hub page. Cisco Calling and Meeting Integration with Microsoft Teams and Slack v1. schedule meetings. Customer administrators can use Control Hub to delete users from their organization. With automatic answer with tone, users can make a call from a third-party app, such as Contact Center, and the call is routed Here you dont need to right click and select open the link. Site Admin Control Hub. . Note that when you request either Annotate or Control from WKST4 (Charles), it will send a permission request h. Open the Slack email and copy the code. Click Add to Slack. is determined with the following formula: (Control Hub access) = (Organization Role entitlements) - (Restricted by Partner Mode restrictions). Click WebEngine and select Mode. Click OK. At this point, the Video Integration service between your O365 tenant and Webex Org will be Operational. Select the applicable customer organization. Meeting content is not accessible to users outside your organization. Users can find support through the Webex Help Center, where there is a Webex for Cisco BroadWorks-specific page listing common provisioning processes to onboard the first user and create the new organization. On WKST2 (Anita), click Browse Slack and then Apps on left. . Click More and click Account settings. administrators can: Configure customized release schedules with deferrals from the Cisco-default release schedule, Configure a single release schedule and cascade that schedule to all of the customer organizations that they manage, Assign different release schedules to different customer organizations. Copy the provisioning link and send it to the user. With the Standard package, Record meeting on cloud option is not available and so post-meeting transcriptions are not available Click New Workspace. Connect your physical workstation (where you are accessing dCloud demo from) to the same network as your Cisco video device. The client has been issued a long-lived JSON web token by your BroadWorks system. Make a note of the Webex site URL listed. workstation is virtual and you will not be able to send audio from this virtual workstation. In your personal Cisco Webex Teams, in the top-left click the + icon and choose Contact a Person. On WKST4 (Charles), go to the conversation window with Anita. Control Hub Control Hub. be able to send audio from this virtual workstation. Click Webex Assistant for Meetings is available for free for Premium and Standard package meeting sites and Personal Meeting Rooms. Navigate to Collaboration User Links > O365 Outlook. Install only the patches that apply to your release: Xsi-Events-23_2022.01_1.201.bwar (or later), Xsi-Events-24_2022.01_1.201.bwar (or later). f. Log in to WKST2 with dcloud\aperez and dCloud12345! After Adam hangs up the call with his colleagues on Webex Meetings, he needs to call his customer to check about a recent Room Device, Desk Series, and 8845/8865. If not already open, open Chrome. or trial account) to Webex for Cisco BroadWorks. click the exclamation/triangle window in bottom-left corner and the popup window will display.) Log in to Microsoft Teams on WKST4 (Charles Holland) with his O365 trial account credentials. API is backwards-compatible with the UC-One SaaS API. Webex Control Hub. . X . . Under Calendar Type, the Microsoft Exchange/Office 365 will be already selected. either method) may take some time depending on the quantity of users. If you are joining a meeting for the first time from a workstation, you will be prompted to download a browser plugin. Sign in to Partner Hub with your partner admin credentials at https://admin.webex.com. On Adams WKST1, click the Cisco Webex Meetings icon [] located directly below the message window. Can we jump on a Webex call to discuss? Enter your O365 trial account Admin credentials and click Sign In. Depending on your Webex plan, you may or may not see this option. 2022 Cisco and/or its affiliates. You do not need to re-enter the provisioning account details when editing a template. Select Collaboration User Links > dCloud Outlook Web Access. For DN, type 6018, which is Charles Hollands directory number. Right-click Join and click open link to join the meeting. Scroll down towards the bottom of the page and click to expand Calls. Attach Webex for BroadWorks to Existing OrganizationThe organization attachment (for the first user) also adds Webex for BroadWorks to subsequent users, so long as they are Click Accept. Under Third-Party Integration, check Enable Slack Integration. Customers or users are not being created in Control Hub with flowthrough provisioning: Can the application server reach the provisioning URL? Control Hub https://admin.webex.com . Scroll down and select Hybrid Calendar for Office 365. NOTE: If you do not have the . Open Microsoft Teams on Adams WKST 1 and Monicas WKST 3. Follow these instructions to join the meeting. email ID from O365 trial account and click Test. Join/OBTP icon to join the meeting with just one click. Search for Monica Cheng. If you are prompted to protect your account, click Skip for Now. Either of the users can start drawing/writing on the whiteboard and others can view/co-edit. Escalate issues that the SP Site Admin . ( ) Control Hub. Click Meetings in the left navigation. users-to-review.csv. The image that follows is only an example. Click Setup > Configuration. Select Add Device on the top-right corner. TO WORK. to complete the log in process on both workstations. Do not change the BroadWorks user id. . Make sure you provided AuthService URL to the web container on all XSPs. 42.12 Webex Meetings Control Hub Control Hub . Control Hub . . Should you wish to engage This is expected behavior as we are using a virtual workstation. Search for and select Global Demo Collab Bot. access for the provisioning request to succeed. The logs go to the Webex cloud, where they can be analyzed Control Hub. API Webex. Add specialized farm: If you are experiencing bottlenecks for a particular service, you may want to create a separate XSP farm for that purpose, new customers on the new farm, to relieve pressure on existing farm. Clusters are consistently failing connectivity tests: The mTLS connection to authentication service is expected to fail when you create the first cluster in Partner Hub, because + 500 / . 5:20 3000 8 . . Webex Teams will register with UCM. Click Allow. Control Hub: https://help.webex.com/nme40aeb. . Note that when you request to either Annotate or Control Hub Control Hub . The user is no longer billed as a Webex for Cisco BroadWorks files to access later or share with others. "Hello Adam & Charles, creating this chat to track the issues we found. If you have not followed Scenario 1 or Scenario 2, then you can log in to Microsoft Teams with your O365 admin account that . . From the desktop, open folder entitled CVI. This is the best option for mobile clients. Our provisioning To provision BroadWorks users in Webex, without assigning the Integrated IM&P service: Sign in to Partner Hub, and find the BroadWorks Settings page. Click Add. But we have to prioritize your device for WebRTC over CVI, The email notification Scroll down the page to find the Video Integration Services card. When done exploring the options, end the meeting on both workstations. Call me Enter a phone number and Webex calls you. Prepare your Slack tenent with the easy-to-use Global Demo Collab Bot. The user is provisioned a new Webex for Cisco BroadWorks account with the same email address. Click Open Webex Call App to call 6018. If the user has an existing BroadWorks account, they can use the Self-Activation process to move their account. Verify you have Hybrid Calendaring before skipping these set up steps. Webex . Company B DOES NOT NEED TO HAVE CVI CONFIGURED OR LICENSED to join the meeting from Company A. Search for Cisco Webex Meetings and click Add. (on WKST2) and cholland/dCloud12345! If you change either the package type or BroadWorks userID for a given user, the report for the month where the change occurred Open Cisco Jabber on WKST2 (Anita) and WKST4 (Charles). Click Next. Control from WKST4 (Charles), it will send a permission request that should be accepted from the screen-sharing workstation Simply copy the line number On the authorization Microsoft pops up window, keep the Office 365 instance Worldwide and click Authorize. Select Collaboration User Links > dCloud Outlook Web Access. up to 24 hours for the feature to work. Or, for PSTN, type your phone number in the E.164 format (example format: +19198764321), which would be Charles phone number. I have a quick question on the customer portal we were setting up. This is required for the Cisco video endpoint to be able to join. It will open a new browser tab with your device web portal. Webex Meeting. Under BroadWorks Calling, click View Templates and select the appropriate template. . A new popup window will show up to give permission to use the Jabber plugin in Microsoft Teams. Jabber from the bottom navigation icons. Go to WKST2 and WKST3 and repeat the above step. Control Hub . Control Hub . https://help.webex.com/n3ijtao . scenarios, you have already set up the Hybrid Calendaring service as part of those scenarios. Click Yes. Uncheck Slack and select Cisco Jabber. (If you dont see the Resources option, click on Show all and then look for Resources.). Do not use the information in the image below Without that, you cannot create a trust anchor Click the Show customer sync status list button in the side panel. Partner administrators can use the following procedure to set up the Busy Lamp Field for a user. There will be a pop up window to ask permission to use Cisco Jabber. Copy and paste the commands one by one (as shown below), and press Enter after each command. If Add a check mark for Cisco Webex Meetings and click Save. Webex Control Hub SAML . Control Hub. Click Devices in the left navigation. Please allow 5 to 10 minutes before you can Make sure you followed the previous section, Set Up the Hybrid Calendar Service, to ensure you have the Hybrid Calendar Service as Operational. You can also start a new whiteboard and share it with others so that they can view/edit what you are writing/drawing. Click Webex Call in a conversation to get all user contact details and choose to call. It will list the Webex Meeting URL to invite others to the meeting. When prompted to accept permissions, click Accept. An automated email is sent to the user email address. Repeat steps above on WKST3 (Monica) and WKST2 (Anita). It is common for some problems to be reported throughout the day. Remove all Webex for BroadWorks subscribers from the organization. Be sure you select the correct Office 365 option. On the fly-out window, scroll down and click Launch Web Portal. Customer administrators receive a notification when Restricted-by-Partner Mode is applied. Subscriber provisioning on Webex can take considerable (several minutes for the initial user within an enterprise). User gets pushed to BroadWorks Provisioning Bridge. Webex for Government . Scroll down towards the bottom of the page and click to expand Calls. Go back to the Chrome browser where you have the Webex Control Hub opened. seven and paste it as a new line and update with your new room mailbox accounts. API Control Hub. To disable Directory Sync via API, use the Update Directory Sync for a BroadWorks Enterprise API and disable the enableDirSync setting. So, success on flowthrough provisioning indicates that the provisioning has In the first few steps, you will log into each workstation. The command prompt will run a few commands in the backend. running on our workstations. Sign in to Partner Hub and click Customers. Webex for Cisco BroadWorks Solution Guide, View with Adobe Reader on a variety of devices. Send a Message from Adam on WKST1 to the new chat group, "Hello Monica & Anita, creating this chat to track the issues we found. If none of the criteria above are true, then an Automatic Attach may occur. when you know Charles is on a call at the moment but want to drop a note to call you back. If prompted, log in with cholland@cbXXX.dc-YY.com and dCloud123! (Where Webex Site URL is your unique site noted above.). first time you use Webex Call in Microsoft Teams. Open the Chrome browser from task bar and go to https://slack.com. In Slack on WKST2 (Anita), type /webexteams 6018 in the Slack messaging window with Charles. For more information about the call intercept, see Configure Call Intercept for a User for Webex Calling in Cisco Control Hub . URL XML . URL . (API) . API . Webex Oauth . system associated with this template, the user cannot self-activate with the link. Click on Schedule. User must delete the old account before they can continue. Click Sign in. On the following screen, it will add the device to Control Hub and provide you the activation code that you can enter on the the global call-in numbers is available in your meeting invite. from WKST4 (Charles), it will send a permission request that should be accepted from the screen-sharing workstation (WKST2). The Calendar will be populated with the meeting you just scheduled. These features allow you to organize groups of agents that receive calls based on the configuration. Type Anita Perez. Click her contact name and click Add. Edit ServicesNo option to edit the services that are enabled for a user (e.g., Messages, Meetings, Calling), View Services statusUnable to see full status of Hybrid Services or Software Upgrade Channel. This is required for the Select the Cisco Webex Meeting URL and password. Accept any warnings. [Show Me How]. This is not supported. Explore the other options, such as recording, annotate, or control remote desktop. Click the Settings (gear) icon in top-right corner. If prompted, click Skip for now. Microsoft Active Directory Microsoft Azure . You can directly click Join. before the interruption, check the status page. The Calendar will be populated with the meeting you just scheduled. d. Follow the Bot prompts to choose your country code, input your ten-digit cell phone number, and click Submit. For more information, see User Provisioning and Activation Flows. Select Use Another Account and enter your O365 trial account Admin credentials and log in. Click Adam McKenzie (with domain of O365 tenant) and click Calendar Service. Click Admin in the left navigation. ( ): https://help.webex.com/nceb8tm. . In the Messaging window with Charles, type /webexteams and for PSTN type it in the E.164 format (example: +19198764321). BroadWorks server version support follows BroadSoft policy, of current version and two previous major versions (N-2). If you are prompted to protect your account, click Skip for Now. While configuring a new customer template, you can configure whether Webex calls are enabled or disabled by checking or unchecking and complete steps 3-5 again. It should be auto logged in; if not, log in with aperez/dCloud12345! The simple-to-deploy client/plug-in Webex Meetings integration with Slack lets Slack users to schedule, start, or join Cisco It is recommended Open the Settings/Preferences menu and go to the Phone Services section. Add the URL of the BLF list that will be monitored. Click Allow and close the browser tab. / . For a detailed procedure, see "Configure Integrated IM&P" in the Cisco BroadWorks Application Server Group Web Interface Administration Guide Part 2. 2. Scroll down to the Calls section. Continue with Step 14. l. Scroll down and click Finish setup. Webex engineering team is aware of this issue, and they're working to fix this issue in a future release.Workaround:Set theUse Internet for Audio as the default audio option, to setUse Internet for Audio as the default: Call Me and Call In Options Appear in a Meeting Scheduled with VoIP Only, Small business account management (paid user). . . . . on Webex Control Hub. To disable Directory Sync via Partner Hub: Sign in to Partner Hub and click Settings. User opens the email and clicks Join Now. and click the plugin. Once the app is added, it will see Youve successfully added the Cisco Webex app to your team. Need to speed up as we have customer delivery date You can delete the user and recreate Hold/Unhold, Transfer, Conference, etc. You will receive a text with a six-digit code. You download the chain of trust certificate from Control Hub and install it on your XSPs during your initial configuration. On Anitas WKST2, log in to Webex Meetings with your unique O365 email (aperez@xxxx.onmicrosoft.com). the below steps in Partner Hub to review the status and either onboard the user, delete the user, or apply configuration changes. For the appropriate customer, click the three dots on the far right and select Disable sync. Most of the servers are fully configurable using the administrative It will list all the content and permissions that are being used with the Jabber/Slack integration. Session Users The table below contains details on preconfigured users available for your session. It will send a call back request to Charles Holland to give you a call when he is available. User opens the email and clicks the Join Now link, which validates the email address. the Disable Cisco Webex Free Calling check box within the Add a new template wizard. Control Hub ( Webex). . In Anitas WKST2 Microsoft Teams, click the Webex Call icon on the left side bar. the cluster. Users demand interoperability with calendaring, ECM, workflow, telephony, meetings, video, devices, and more. Accept any security warnings about certificates. However, if local recording is selected, even then post-meeting transcripts Accept any security warnings, if prompted. Webex . Webex Control Hub. Cisco assistance, you can contact your account representative, who can arrange professional services. Download Click Send to place a call to Charles. Lets jump on Webex.". This includes calls initiated from In Webex Teams on both workstations, click the Receiver icon in the bottom-left corner. Select the provisioning template you want to apply to this user. Copy the URL. CSV . files to access later or share with others. Enter credentials cholland and dCloud12345! device to complete the registration. Keep the option Free Calling (default) selected and toggle on the Calendar Service. Click Join in the top-right corner to join the meeting from Microsoft Teams. This integration brings additional Q&A and polling functionality to the meeting. User clicks the Activation link and enters their email address. Go back to Anitas WKST2 and click the Cisco Webex Meetings []icon located directly below the message window. click the Share Content icon [] and select New Whiteboard. If a different phone service, such as Webex Calling, is shown, the user is not using Webex for Cisco BroadWorks. Settings Webex Webex . Webex . Control Hub Control Hub. c. Follow instructions on how to Configure the Call Manager for the Users Created on O365. coming up. the calendar entry to view meeting details. and creates the Webex for BroadWorks organization. During our conversation, we realized we need to bring teammate Anita Perez into the conversation. Your phone number must be a direct line in order for the 'Call Me' feature to function properly . When the Webex App rings the other party, the user hears a certain tone, APIs to create, list, get and delete billing reports. A user export file of all users in Site Admin is available in Control Hub for 90 days after you update the site to Control . N $TmnkVpuG*-4r[lnl4rR-x4NP2(/w '@ZH:tWWMVxbl~hOzB*7"+c~y:%f*(/'DdA| D Ii6+@5S"-1 ?sZDJ2+o]^. g. Open a new browser tab in Chrome. Site Admin () . . On WKST4, open a new Chrome browser tab and go to https://office.com. 4zU/NzwV?J.?\`PiMuquJKh]YSQRVMuXpH7fmk%M{+^jRx[q]MZe]z/jL'ZO+65jt{;F>b|[m'$U=keDP tqT4R On BroadWorks, you can provision users with the Enable Integrated IM&P option. to Webex Control Hub. please run this Video Device Joining a MS Teams Meeting (VIMT) demo on Webex Demo Toolbox. CSV . Under Settings, expand the Password option and choose Reset your password by email. Its your responsibility You can directly click Join. The Service Provider-supplied unique identifier for the subscriber's enterprise. If you dont have access to the customer settings in Control Hub, have the customer administrator grant you external administrator We need to jump into an It will take you to the Microsoft login page. Control Hub Control Hub . Control Hub IdP ( SSO). . someone internally or externally. Webex Meetings Control Hub. IMPORTANT: The email addresses for the Webex and Slack accounts must match. Click Open Webex Call App to call cholland. above to send invite (pretend Company A) and receive the invite on a video device as well (pretend Company B). Install and activate the same set of applications and Try to include at least the following information when youre submitting a query or opening a case: Customer Organization ID and Partner Organization ID (each ID is a string of 32 hex digits, separated by hyphens), TrackingID (also a 32 hex digit string) if the interface or error message provides one, User email address (if a particular user is experiencing issues), Client versions (if the issue has symptoms noticed through the client). However, with this feature, partner The popup shows the details about scheduling the meeting. Use the drop-down arrow to select WebRTC and click Save. Click the Receiver icon to place a call. of WebRTC endpoint. Location > PSTNThe Local Gateway and Cisco PSTN options are hidden. to limit the organization settings that customer administrators can update in Control Hub. The video endpoint in Company B only needs to be registered to the Webex Control Hub You will receive a username and password for a generated Microsoft tenent (user). the methods described in this document. Use this procedure to move an existing Webex user who is in a consumer organization or has a self-signup account (free account + 500 / . 5:20 3000 8 . . HTH MonCov 0 Helpful Share Reply jackson1 Beginner Go to Services. Click Give permission. It will open a new browser tab. download a browser plugin. For user information on how to use the feature, see Use Webex Assistant in Webex Meetings and Events. major versions (N-2). You will be see a message from Anita saying you have been sent an invite for a Attendees: Enter required attendees; you can add any other users on the Microsoft tenant and add the email address (resource mailbox) . ( Directory Connector Azure AD) . As we are using trial account for Webex Click on the Advanced tab Scroll through the list to the Security section at the bottom Uncheck the box next to the option Do not save encrypted pages to disk. Log in with cholland@cbXXX.dc-YY.com and password dCloud12345! Select Preferences. 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